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Track Your Order
Track Your Order
Once your Zizzmedia order has been shipped, you can easily track its journey to you:
How to Track Your Package
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Locate Your Tracking Number
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Found in your shipping confirmation email
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Also available in your Zizzmedia account under "Order History"
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Use Our Tracking Tool
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Visit our Order Tracking Page
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Enter your tracking number and email address
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Click "Track Order" to see real-time updates
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Carrier Tracking
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Alternatively, visit the carrier's website:
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China Domestic: SF Express
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Tracking Status Explanations
| Status | What It Means |
|---|---|
| Order Processed | Your order is being prepared for shipment |
| Shipped | Package has left our warehouse |
| In Transit | Package is on its way to destination |
| Customs Clearance | International orders undergoing customs inspection |
| Out for Delivery | Package will arrive today! |
| Delivered | Package has been successfully delivered |
What If My Tracking Isn't Updating?
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Allow 24-48 hours for tracking to activate after shipment
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If no updates after 3 days, contact us at:
📧 service@zizzmedia.com
📞 +86 136 5986 5429
Need Help With Your Delivery?
Contact us immediately if:
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Tracking shows "Delivered" but you haven't received your package
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Package has been stuck in customs for >7 days
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You need to change delivery address after shipment
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